Individual product descriptions are claims of the manufacturer and/or distributor and are not guaranteed accurate. Prices subject to change without notice. Mistakenly posted prices and/or options on the website do not obligate the Hydraulic Specialty, Inc. to the incorrect prices and/or options. We reserve the right to refuse to sell to anyone for any reason.
Returns and Exchanges:
Hydraulic Specialty, Inc. accepts returns and/or exchanges if they meet our return policy. Returns must be postmarked within 30 days from original customer shipment date. All returns must be postmarked no later than 30 days from the original customer shipment date. Returns and exchanges must be in new condition and must include all instructions along with original packing material. Customer pays all return shipping charges. Include a copy of your packing list with all returns.
Returns must be preauthorized by us and all returns are subject to a 15% re-stocking fee. Original shipping and handling charges are not refundable. These amounts will be deducted from the original amount billed and the remaining balance will be credited to the original credit card.
If you received an incorrect item no extra charges will be incurred. We will replace incorrect items and pay the additional shipping charge. Incorrect customer orders can be exchanged for any other item without paying the restocking charge, except for special order parts. The customer is responsible for any additional shipping and handling charges.
Special order items are considered final sale. Clearance items are also considered final sale.
Return/Exchange instructions: return via prepaid UPS or similar carrier. Insure shipment for full value of purchase. Use original packaging. We are not responsible for packages lost during return shipping. Enclose a copy of the packing list and/or invoice.
Write RGA number on all correspondence and packages.
Shipping and Handling
Shipping and handling charges are based on total price of your order. Oversized or heavy items may have an additional shipping cost. This charge may not be calculated until the order is being prepared. If there is an increase in the shipping charge for your order prior to billing and shipping, we will notify you by phone or email. Hydraulic Specialty, Inc. ships UPS ground or similar provider. We do not ship Internationally with the exception of Canada, additional fees apply. Please allow four to eight business days for delivery. Orders are shipped together when possible.
Sales tax is charged on Minnesota, Wisconsin, Iowa, North Dakota and South Dakota orders, required by law.
If an item is backordered, The Hydraulic Specialty, Inc. will notify you via e-mail. Upon notifying you of the backorder item we will give you a cancellation option. Backorders will be filled when the backordered items become available.
Secured Online Shopping
We guarantee your order’s privacy and security over the web, with all transactions utilizing an SSL secure server connection.
The privacy statement discloses the privacy practices for Hydraulic Specialty, Inc. Hydraulic Specialty, Inc. promotes the use of fair information practices and are committed to your privacy.
We collect personally identifiable information, like names, postal addresses, your name, home address, e-mail address, phone number, date of birth, and account information, such as your username and password, when voluntarily submitted. The information you provide is used to fulfill your specific request. This information is only used to fulfill your specific request, unless you give us permission to use it in another manner, for example to add you to one of our mailing lists.
We may collect personal information from you on or through the Website or Services in a variety of ways, including, when you register on the Website, purchase a Service, participate in online contests, surveys or games, sign-up for a newsletter or purchase merchandise.
Computer & Device Logs:
We use IP addresses to analyze trends, administer the site, track user’s movement, and gather broad demographic and geographic information for aggregate use. Please note IP addresses are not linked to personally identifiable information.
This website contains links to other sites. Hydraulic Specialty, Inc. is not responsible for privacy practices on other sites. We suggest our users to read the privacy statements of every website that collects personal identifiable information.
The Site may use cookie and tracking technology (pixel tags) depending on the features offered. A cookie is a piece of data stored on the user’s hard drive containing information about the user. Usage of a cookie is not linked to any personally identifiable information. Anytime a user closes their browser the cookie simply terminates. Cookie and tracking technology are useful for gathering information such as browser type and operating system, tracking the number of visitors to the website, and understanding how visitors use the Website.
Social Media and Email:
When using the Services or when using certain third- party social networking services (e.g., Facebook, Twitter, Google +) you may have the option to connect your Service information and activity with your Social Network information and activity. If you authorize such a connection, you permit Hydraulic Specialty, Inc. to share or publish information about your Service activity with that Social Network and its users, and to access certain of your Social Network information, as disclosed to you at the time you consent to the connection. If you permit a connection between a Social Network and a Service, Hydraulic Specialty, Inc. and the Social Network may be able to identify you and to associate information received pursuant to the connection with information we already have about you. For more information, please review the privacy disclosures and terms of your Social Network account, which govern how that account information is collected and shared with us.
Hydraulic Specialty, Inc. and this website takes every precaution to protect your information. Anytime sensitive information is submitted, your information is protected both online and offline. Hydraulic Specialty, Inc. uses SSL encryption to protect sensitive information online, along with keeping our employees up-to-date on our security and privacy practices offline. Only authorized employees, agents and contractors (who have agreed to keep information secure and confidential) have access to this information. All emails, Newsletters and/or text messaging from this site allow you to opt out of further mailings.